Last updated: July 2026
Insights Heroes is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
We collect personal information that you provide to us directly, including your name, email address, phone number, and company details, when you contact us through our website, engage our services, or participate in research projects we conduct.
We use the information we collect to respond to your enquiries, provide our research and insights services, communicate with you about projects and deliverables, and improve our services. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Where we collect information from research participants on behalf of our clients, we do so in accordance with the TRS Code of Professional Behaviour and applicable privacy legislation. All research participation is voluntary and participants are informed of how their information will be used before they take part.
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our systems are maintained with appropriate security measures and access controls.
You have the right to access the personal information we hold about you and to request corrections if it is inaccurate. To make such a request, please contact us at hello@insightsheroes.com.
If you have any questions about this Privacy Policy or our handling of your personal information, please contact us at hello@insightsheroes.com.